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Frequently Asked Questions
We photograph every frame with an iPhone in neutral studio lighting and upload the images unfiltered. What you see is the true color of the lenses and frame; any slight variation you notice is likely due to your screen settings.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Region Delivery Time
Beirut & North Lebanon 1 – 3 working days
All other Lebanese areas 2 – 5 working days
You’ll receive an SMS tracking link as soon as your order is on its way.
Yes. Every item arrives in the brand’s original box or case, complete with cleaning cloth and authenticity card.
Not yet. Alaura Boutique is currently online‑only, but our “Inspect‑on‑Delivery” policy keeps shopping risk‑free:
Check the size, color, and quality while the courier waits.
If it’s not perfect, you may hand it back immediately or request an exchange within three  days.